TERMS AND CONDITIONS

Terms of Use

Chapter 1 General Provisions

Article 1 Scope of Application and Changes to These Terms

• 1. These Terms and Conditions stipulate the terms and conditions for use of the common services (hereinafter referred to as "the Services") for the "a. Official Online Store" website operated by a. Co., Ltd. (hereinafter referred to as "the Company").
• 2. These Terms and Conditions shall apply to all users of the Service as defined in Article 3.
• 3. The Company may change all or part of these Terms and Conditions at its discretion without obtaining the User's prior consent by notifying the User by posting on the Site, email, or other means that the Company deems appropriate.
• 4. If all or part of these Terms and Conditions are changed, the changed Terms and Conditions will apply to the use of this Service.

Article 2 Use of the Service

• Users shall use the Service in accordance with laws, regulations, notices, these Terms and Conditions, and any other terms and conditions, personal information protection policy, privacy policy, etc. established by the Company.

Chapter 2: Users and Members

Article 3 User

• In these Terms and Conditions, "User" refers to a person or member who searches, views or uses images, text, designs, logos, videos, programs, ideas, information, etc. (collectively referred to as "Content") provided by our company through this service, after agreeing to all of the contents of these Terms and Conditions.

Article 4 Membership

• In these Terms and Conditions, a "member" refers to a person who has accepted all of the contents of these Terms and Conditions, applied for membership registration in accordance with the procedures prescribed by our company, and has been approved by our company.

Article 5 Membership Registration

• 1. Anyone who wishes to register as a member (hereinafter referred to as the "Registration Applicant") must apply for membership in accordance with the procedures set out by our company on this site. Membership registration is free of charge.
• 2. The membership registration procedure will be completed when the application in the preceding paragraph is approved by the Company. However, in any of the following cases, the Company may not approve the membership registration application or may revoke approval even after it has been approved.
• (1) If it is discovered that the person wishing to register has previously been subject to cancellation of membership or other disciplinary action due to a violation of the terms and conditions of any service provided by our company (including, but not limited to, these Terms and Conditions).
• (2) If the applicant's application contains false information.
• (3) If it is discovered that the applicant has previously, without justifiable reason, delayed payment of fees or other obligations, been unable to receive products or other items for a long period of time, refused to return or exchange products, or otherwise defaulted on obligations in relation to any of the services provided by the Company.
• (4) If it is discovered that you have engaged in any of the acts set out in Article 16 (Prohibited Acts) of these Terms of Use in the past.
• (5) If the Company reasonably determines that approving the registration is inappropriate for the operation and management of the Service.

Article 6 Changes to registered information

• 1. If there is a change in all or part of the information registered with our company, the member shall promptly change the registered information in a manner separately specified by our company. If such change is not made, our business operations based on the information already registered shall be deemed to be proper and valid.
• 2. The Company shall not be liable for any damages incurred as a result of the User's failure to make timely changes to their registration.

Article 7 Suspension of Use of the Service and Cancellation of Member Registration

• If a member falls under any of the following items, our company may suspend the member's use of the Service, cancel the member's registration, or take any other measures that our company deems appropriate without prior notice, and our company shall not be obligated to disclose the reasons for taking such measures. Furthermore, if a member is suspended or their registration is canceled, the former member who is the subject of such measures will not be relieved of liability under these Terms and Conditions for payment obligations that have already occurred through the Service.
• (1) When the item in Article 5, Paragraph 2 of these Terms and Conditions applies.
• (2) If it is discovered that you have engaged in any of the acts set out in Article 16 (Prohibited Acts) of these Terms of Use in the past,
• (3) Any other violation of the terms and conditions set forth by our company.

Article 8 Cancellation Procedure

• Members may cancel their membership at any time by following the procedures specified by the Company. Members will lose their membership status at the time the Company receives their cancellation request.

Article 9 Management of User ID and Password

• 1. Members shall be responsible for strictly managing and storing the user ID and password (hereinafter referred to as "User ID, etc.") that they set themselves when registering as a member, etc.
• 2. Members shall not transfer, buy, sell, inherit, lend, disclose or leak their user IDs or other information to a third party unless they have obtained the prior consent of our company.
• 3. If a Member finds that their User ID or other information has been or is likely to be used fraudulently by a third party, they shall immediately contact the Company.
• 4. Members shall be responsible for any damages resulting from insufficient management of their user IDs, errors or omissions in use, or unauthorized use by third parties, and the Company shall not be held responsible in any way.

Article 10 Handling of Personal Information

• 1. Our company deeply recognizes the importance of personal information of users and members, and in addition to complying with the "Act on the Protection of Personal Information" and the Ministry of Economy, Trade and Industry's "Personal Information Protection Guidelines," we have also established voluntary standards that all employees must adhere to. Furthermore, by properly managing the personal information entrusted to us by users and members and using it correctly in accordance with the intended purpose, we will meet the expectations and trust of our users and members.
• 2. We collect and use personal information of users and members for sales promotion purposes such as providing product information, lifestyle information, and various special offers, as well as for sales service operations such as orders, payment, reservations, repairs and processing, later delivery, delivery, and after-sales service, as well as for marketing activities related to future product planning, product development, business development, etc., and for managing credit transactions. Please note that personal information includes not only the personal information of users and members themselves, but also that collected indirectly through users and members, such as personal information of their family members and delivery addresses.
• 3. Any personal information of users and members that we learn in connection with the use of this service will be handled in accordance with the "Privacy Policy" separately established by us.

Article 11: Handling of Cookies and Advertisement Distribution by Third-Party Businesses, Including Google, Using Cookies

• 1. Our advertisements are displayed on various websites on the Internet by third-party distributors, including Google.
• 2.Third-party distribution companies, including Google, may use cookies (a technology that temporarily writes data to a user's computer via a web browser to record and save the date and time a user last visited a site, the number of times the site was visited, etc.) to deliver advertisements based on past access information to this website.
• 3. Members can opt out of Google's use of cookies by visiting the Google Ads opt-out page. Alternatively, members can opt out of the use of cookies by third-party distributors by visiting the Network Advertising Initiative opt-out page.
• 4. The cookies issued by this site are used for the purpose of effective advertising delivery and will not be used to collect personal information or for any other purposes.

Chapter 3: Purchasing Products

Article 12 Purchase of Products

• 1. If a Member wishes to purchase Products, etc., they may use this Service and purchase Products, etc. in accordance with the method separately specified by the Company.
• 2. In accordance with the application in the preceding paragraph, the member will confirm the delivery address and order details entered and registered by the member and click the button to place the order. After that, we will confirm the order details and will send an email to the member stating that we have accepted the order. At that point, a sales contract for the relevant products will be concluded between the member and our company.
• 3. Notwithstanding the provisions of the preceding paragraph, if any fraudulent or inappropriate conduct is found in connection with the use of the Service, the Company may cancel or terminate the sales contract or take other appropriate measures.
• 4. After the sales contract is concluded, our company will process the delivery of the products, etc. in accordance with the order details. However, delivery of products, etc. through this service is limited to within Japan. Furthermore, members acknowledge in advance that delivery delays may occur depending on the delivery area and delivery conditions.

Article 13 Payment Method

• 1. The payment amount for the products etc. will be the total purchase price of the products etc. including consumption tax.
• 2. Payment for products purchased through this service shall be limited to payment by credit card in the member's name or a payment method separately specified by our company (such as cashless payment).
• 3. If payment is made by credit card, the member shall comply with the terms of a separate agreement between the member and the credit card company. If any dispute arises between the member and the credit card company in relation to the use of the credit card, the member and the credit card company shall be responsible for resolving the dispute.

Article 14 Return/exchange of products, cancellation of orders

• 1. Returns of products will only be accepted in the following cases:
• (1) If the product is found to be a counterfeit (copy) product, etc.
• (2) If the product is defective
• (3) If the product you receive is different from the one you ordered
• (4) In the case of a product damaged during delivery
• (5) If the item is returned within seven days of receipt and none of the following conditions apply: However, items marked "Not eligible for return" cannot be returned.
• ① In the case of returns due to member reasons (such as ordering the wrong item)
• ②If you lose your delivery note
• ③If the product tag or label is removed or lost
• ④ If the product (including but not limited to the box and accessories) is damaged, soiled, or missing at the time of return compared to when it was delivered.
• ⑤If the packaging that is part of the product is opened
• ⑥Lucky bags, sale items, outlet items, and pre-order items
• ⑦ Returns, exchanges, and cancellations due to dirt or damage to packaging materials such as storage boxes that occurred during storage, delivery, import, etc.
• 2. Members shall apply for returns as set forth in the preceding paragraph in accordance with the procedures separately stipulated by our company, and for the items (1) to (4) above, our company will cover the cost of returning the item, and will either refund the selling price at the time of purchase, shipping fees, and cash on delivery fees, or exchange the item for a substitute. Please note that even if you request an exchange for a substitute, it may not be possible due to reasons such as the product being out of stock.
  In addition, with regard to the preceding paragraph (5), the member will be responsible for the cost of returning the product and the bank transfer fee for the refund, and the Company will refund the selling price at the time of purchase by the member, but will not refund shipping fees or cash on delivery fees.
• 3. When a member returns a product, the member shall return the product acquired when purchasing the returned product to the Company, and the Company shall receive the refund by deducting the product from the member's possession.
• 4. Once the product has been shipped, the order cannot be canceled unless there is a reason attributable to our company.

Chapter 4 Disclaimers and Prohibitions

Article 15 Disclaimer

• 1. Except as provided in the preceding article, the Company shall not guarantee or bear any responsibility for damages or other issues with regard to the quality, materials, functions, performance, compatibility with other products, or other defects of the Service or the products sold through the Service, or for any damage, loss, disadvantage, etc. caused by these.
• 2. In the event of a problem due to an unknown delivery address, etc., the Company will fulfill its obligation to deliver the Products, etc. by delivering the Products, etc. to the delivery address specified at the time of purchase, and will be exempt from such obligation.
• 3. In the event that the Service provides links to other websites or resources, or links from third-party websites or resources to the Service, the Company shall not be liable for the content, use, or results of such linked websites (including, but not limited to, legality, validity, accuracy, reliability, safety, currency, and completeness). Furthermore, if the Company reasonably determines that the content of the linked website or resource is illegal or inappropriate for the management and operation of the Service, the Company may delete such linked website without any notice to the Member.
• 4. Even if the Service is temporarily suspended, discontinued or changed in the following cases, the Company shall not be liable for any damage, loss, disadvantage, etc. suffered directly or indirectly by the Member.
• (1) In the event of a natural disaster such as a fire, earthquake, flood, lightning strike, or heavy snow.
• (2) In the event of war, civil unrest, terrorism, riots, disturbances, or other social unrest.
• (3) If the Company is unable to receive appropriate service from its contracted telephone company, shipping company, or provider.
• (4) When there is a technical issue that our company is unable to resolve.
• 5. By processing business in accordance with the member's registration details, our company will fulfill its obligations and be exempted from liability.
• 6. If a member causes any damage to other users or third parties by using this service, the member shall resolve the matter at his/her own responsibility and expense and shall not cause any damage, loss, disadvantage, etc. to the Company.
• 7. We shall not be liable for any damages (including mental distress and any other disadvantages, including monetary loss) arising from the use of this service (including any information provision by us in connection therewith) unless there is willful misconduct or gross negligence on the part of our company.
• 8. In the event that, despite the implementation of reasonable safety measures, unauthorized access to data related to the Service, the introduction of a computer virus, or other fraudulent activity occurs and a Member suffers damage as a result thereof, the Company shall not be liable in any way whatsoever.
• 9. Even if the Company is liable, the Company's liability shall be limited to direct and ordinary damages unless there is intentional or gross negligence on the part of the Company.

Article 16 Prohibited matters

• Users are prohibited from engaging in any of the following acts. In the event that a violation of this rule causes damage to our company or a third party, the user in question will be liable for full compensation for such damage.
• 1. Any act that causes inconvenience, disadvantage or damage to other users, third parties other than other users, or our company, or any act that could result in any of the above.
• 2. Any act that infringes or may infringe intellectual property rights, such as copyrights, portrait rights, personal rights, privacy rights, or other rights of other users, third parties other than other users, or our company.
• 3. Using the Service for commercial purposes (excluding those approved in advance by the Company).
• 4. Any act that is contrary to public order and morals, or any act that violates other laws and regulations, or any act that could result in such an act.
• 5. Registering information that contains false or misleading content
• 6. Any act by the user using content obtained through this service for purposes other than personal use
• 7. Reproducing, selling, publishing, distributing, making public, or engaging in any similar activity with respect to content obtained through the Service via other users or third parties other than other users.
• 8. Collecting, accumulating, or storing personal information of other users
• 9. Uploading to the Service or transmitting by email or other means computer viruses, programs, or other content designed to disrupt, destroy, or limit the functionality of computer software, hardware, or communication devices
• 10. Excessive returns of products or refusal to accept them
• 11. Any other act that is carried out with the intent of damaging or damaging the credibility of the Company and that the Company reasonably determines to be inappropriate.

Article 17 Intellectual Property Rights

• 1. All intellectual property rights of the content provided through this service shall belong exclusively to our company.
• 2. Regardless of the purpose, if any act prohibited by domestic and international copyright laws and other laws and regulations, such as unauthorized duplication, reprinting, or other unauthorized secondary use of the content of this Service, is discovered, the Company will immediately take legal action.
• 3. If a dispute arises between a user and a third party due to a violation of the provisions of this Article, the user shall resolve the dispute at his/her own responsibility and expense and shall not cause any damage, loss, disadvantage, etc. to the Company.

Chapter 5: Service Operation

Article 18 Maintenance of Services

• In order to maintain the operation of the Service in good condition, the Company may temporarily suspend or discontinue the provision of all or part of the Service without prior notice to the User in any of the following cases:
• (1) In the case of regular or emergency maintenance of the computer system (hereinafter referred to as the "System") used to provide this Service. (2) When it becomes difficult to operate the System due to natural disasters such as fire, earthquake, flood, lightning, heavy snow, etc. (3) When it becomes difficult to operate the System due to social unrest such as war, civil unrest, terrorism, riots, or disturbances. (4) When it becomes difficult to operate the System due to system malfunctions, unauthorized access from third parties, infection by computer viruses, etc. (5) When administrative or judicial agencies request the suspension or discontinuation of the System based on reasonable grounds. (6) When the Company determines that it is unavoidable to suspend or discontinue the System for any other reason.

Article 19 Changes to Service Content

• Our company may change or discontinue the content of this service without obtaining the user's consent. Even if our company changes or discontinues the content of the service, we will not be held liable to the user in any way.

Article 20 Other

• 1. The User may not transfer or pledge to a third party their status as a User of the Service or any rights or obligations arising from such status, unless the Company has given prior consent.
• 2. If any problem arises in relation to the use of this service that cannot be resolved by these Terms and Conditions or the guidance and response of our company, the company and the user shall negotiate in good faith to resolve the problem.
• 3. In the event that litigation becomes necessary regarding the use of this service, the Tokyo District Court shall be the exclusive court of first instance.